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5 UX phrases that sound alarm bells

This is an old favourite “To proceed, simply press the button to your left”. The phrase annoys me, managing to be condescending in a single word. As well as talking down to your audience it’s also a concrete admission of failure. If the next step in your users journey isn’t so obvious that it has [...]

Efficiently dealing with a high volume of recruitment consultant emails using OSX, Text Expander and Services

As a consultant who does a lot of contracting, I deal with recruitment consultants daily. They get a lot of stick, but they seem to be doing a high pressure job in a very competitive market. It’s symbiotic, I need them, they need me. I average 5-10 recruitment emails a day. As recruiters will probably [...]